Shipping
Your purchases will be shipped via express courier, with tracking and delivery without a signature. Below you will find all the information regarding shipping.
Costs and Delivery Times
- Italy: €12.90 (Major Islands €15.90, Minor Islands €15.90 + surcharge). Estimated delivery in 1-2 business days.
- Europe (Austria, Belgium, France, Germany, Netherlands, Spain): €19.90. Other European destinations: €24.90. Estimated delivery in 5-6 business days.
- Extra EU/INT.: €55.90. Estimated delivery in 10-15 business days.
- We do not ship to: United Kingdom, Ireland, Russia, and Iceland.
Please note: Costs may vary depending on the weight and size of the order. For multiple shipments, we recommend placing a single order.
Packaging and Safety
Your products will be carefully packaged to ensure maximum protection during transport. Boxes are sized appropriately and fragile items are packaged with specific materials.
Tracking
Once your order has been shipped, you will receive an email with a link to track your package online and monitor its status in real time.
Responsibility
The indicated delivery times are estimates and may vary due to external factors. We are not responsible for any delays caused by the courier. For any problems or questions, please contact us at assistenza@petsvillagestore.it.